Feel
If something doesn't feel right
Everyone should feel safe and secure in their home.
We can help get access to support if someone is being abused or neglected. Find out more below.
Safeguarding describes actions and processes which protect the health, wellbeing and human rights of individuals and allow people - particularly children, young people and vulnerable adults - to live free from neglect, abuse and harm.
We take the safeguarding of our customers very seriously.
If you raise a safeguarding concern - whether about yourself or someone else - our dedicated safeguarding team will:
We understand that speaking up can be difficult. You are not alone, and we are here to help.
You can download our policies below:
These may vary depending on the situation and people involved. Signs may include:
Here are some websites which you may find useful:
Technology can be a powerful tool but in the wrong hands it can be used to control, monitor, or harm. We're committed to helping residents stay safe both offline and online so that’s why we recommend the Refuge Tech Abuse Tool, a free and confidential resource designed to help you:
We’re proud to be partnering with Women’s Aid, a charity which offers support to those who are experiencing, or have survived, domestic abuse. Find out more below.
Women’s Aid is a charity which offers support to those who are experiencing, or have survived, domestic abuse: learn more here
> Find more support for domestic abuse
Please follow our guide below