Safeguarding

Everyone should feel safe and secure in their home. 

We can help get access to support if someone is being abused or neglected.  Find out more below.

 

About safeguarding

Safeguarding describes actions and processes which protect the health, wellbeing and human rights of individuals and allow people - particularly children, young people and vulnerable adults - to live free from neglect, abuse and harm. 

We take the safeguarding of our customers very seriously. 

Where do I report a safeguarding concern?



Our policies

You can download our policies below:

  • Safeguarding Adults at Risk Policy
    This policy outlines our dedication to safeguarding practices that identify and ensure that appropriate and effective actions are taken to protect vulnerable individuals and promote their welfare.

  • Safeguarding Children and Young People Policy
    This policy provides guidance to help identify and manage safeguarding concerns, ensuring appropriate actions are taken to protect individuals from harm.

More information: warning signs of abuse and neglect

These may vary depending on the situation and people involved. Signs may include:

  • A poorly maintained property
  • Bad living conditions
  • Hoarding
  • No gas or electricity
  • Physical injuries
  • Health and safety hazards
  • Unexplained expenditure
  • Harassment
  • Unauthorised persons living in the property

Help and support

Here are some websites which you may find useful:


We’re proud to be partnering with Women’s Aid, a charity which offers support to those who are experiencing, or have survived, domestic abuse. Find out more here