Customer hub

At Sage Homes, we are not just providing homes, we are also improving lives. Customer service is at the heart of what we do, so we have developed our customer hub to give our customer the support they need. 

Welcome to the Sage Homes customer hub

Here is where you will find all the details you need to help you manage your home and other related matters. We have included key links to information on how we can help with your finances, reporting a defect or repair and paying your rent along with advice on domestic abuse situations and anti-social behaviour.  If you cannot find what you are looking for, please contact us directly for further information.

My Sage Home

Manage your Sage or Optivo shared ownership home with our online portal

Manage your Sage or Optivo shared ownership home with our online portal My Sage home is a platform where homeowners can access information and documentation about their Shared Ownership home, plus report any issues 24/7.

My rental home

Manage your home with our online portal.

Manage your home with our online portal Whether you want advice, information, want to pay your rent or report an issue, we have made contacting us online at any hour as easy as possible.

Contact Us

We strive to deliver reliable and consistent services and want to focus on the services that matter to you most. Please use this form to contact us with any questions, ideas or concerns and we will get back to you. Great customer service is at the heart of what we do.

Log a complaint

We're sorry you are not happy with the services you have received from us as we aim to provide every customer with the experience they deserve. If you would like to log an issue or raise a complaint, please fill in our complaints form and a member of our team will get back to you as soon as possible.