Household tips

We've gathered together some useful guides and videos below.

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Where to find your inside water stop valve (stopcock)

Inside stop valves are usually located just after the water pipe enters the house/flat. This is often:

•    Under the kitchen sink

•    In an airing cupboard

•    Under the stairs

•    Near the front door

•    In the garage, utility room, bathroom or cellar

Flats and shared water supply

You may have a communal inside stop valve if your water supply is shared with your neighbours. This is normally located where your water supply enters the building.

Sometimes an additional inside stop valve can be found where the water supply enters your flat. If you can't find your inside stop valve or it's broken, there are other ways to turn your water off