Affordable Rent customers: how to pay
You can view your statements and make payments through our customer portal.
> If your home is being managed by Southern Housing, you can use their online portal to pay your rent. If you are having any issues logging into your portal, please call 0800 121 60 60.
Paying by Direct Debit
Our preferred method of payment is by Direct Debit. If you need help setting this up, please contact us for help.
> If Southern Housing manage your home, please email email@example.com
Shared Ownership customers; how to pay
Your customer portal
You can view your statements and make payments through My Sage Home, our new customer portal.
Our preferred method of payment is Direct Debit. If you need help setting up a direct debit, please contact firstname.lastname@example.org and a member of the team can assist you.
Southern Housing customers
You can pay your rent several ways.
Standing order or bank transfer
You can arrange a standing order by quoting your eight-digit customer reference number, then adding 20-65-63 as the recipient sort code and 43124363 as the account number. Southern Housing's address is:
Kent Science Park
Affordable rent customers: money advice
You can find financial help and advice here, including answers to frequently asked questions and links to tools and calculators
If your home is managed by Southern Housing, you can contact them on 0800 121 60 60 or email email@example.com. They have a team who are on hand to help you with money matters and offer benefit guidance.
Shared Ownership customers: money advice
Home Ownership Services Team
Sage Homes has a dedicated Home Ownership Services Team to help support our Shared Ownership owners. We have a referral service, where we can direct customers for free money and/or a debt advice service. You can contact the team for support by calling 0203 746 7585.