Customer support

We want to help as much as possible. Find out how to:

Report a defect or request a repair

Respond to antisocial behaviour

Get help with your finances

Make a payment
 

Need more information?

Online portal

You will have access to our online portal 24 hours after you move into your home. You can register or login here so that you can access our services at a time that suits you. You'll be able to:

  •  Pay your rent online  
  •  View your rent statement
  •  Request a repair
  •  View your documents

And much more besides...

Southern Housing customer?
If you're a Southern Housing customer you can access your portal here.


Customer hub

Can't find what you need? There's lots more information about our services in our Customer hub.