Customer support

Your experience with Sage will be digital from day one, and we will provide you with key customer services to ensure we give you high-quality customer care. Whether you want advice, information, want to pay your rent or report an issue we have made contacting us as easy as possible.

Welcome to the Sage Homes customer hub

Here is where you will find all the details you need to help you manage your home and other related matters. We have included key links to information on how we can help with your finances, reporting a defect or repair and paying your rent along with advice on domestic abuse situations and anti-social behaviour. If you cannot find what you are looking for, please contact us directly for further information.


Online Portal

You will have access to the online portal 24 hours after you move in. In here you can access services at a time that suits you from the comfort of your own home. All you need is access to the internet and a mobile phone, tablet, laptop or computer to use our portal: 

  •  Pay your rent online  
  •  View your rent statement 
  •  Report a repair online 
  •  Move home -register for mutual exchange with HomeSwapper or follow this link www.HomeSwapper.co.uk

Affordable Rent Customers

All you need is access to the internet and a mobile phone, tablet, laptop or computer to use our portal: 

 * Pay your rent online  

 * View your rent statement 

 * Report a repair online 

 * Move home - register for mutual exchange with HomeSwapper or follow this link www.HomeSwapper.co.uk