Illustration of Sage Homes colleague talking with customer, smiling and waving

Meet your team

Our friendly, expert team is ready to help with your queries, right across the country.

Our Customer Care team and our Homes and Communities team can help with most enquiries about your home, tenancy or neighbourhood. For trickier or more technical questions, they’re supported by other teams, with more specialist expertise.

CCT team

General enquiries

The majority of Sage Homes customers’ queries and concerns can be solved quickly and efficiently by:

Sage Homes and Communities Officer meets customer at front door for a chat

Who looks after your neighbourhood?

Your Homes and Communities Officer is the first port of call for all things relating to you tenancy or neighbourhood. They'll carry out reviews in the first year of your tenancy to make sure you're settling in well. They'll also make ongoing visits, to be Sage's eyes and ears in your neighbourhood, and work with other teams when needed.

Use the drop-downs below to see which of the experienced and friendly housing professionals from our Homes and Communities team looks after your neighbourhood. 

Find your Homes and Communities Officer

Choose from the list below:

Christine Giles
Cambridgeshire

Sarah Stevens
Norfolk and Suffolk

Vernon Flood
Suffolk (Barbergh)

Your Homes and Communities Officer will respond to requests received on their patch. You can get in touch via:

  • Your online account, My Sage Home
  • Or by phone on 020 8168 0500

Janet Rouse
Derbyshire

Randford Williams
Northamptonshire

Samantha Preston
Lincolnshire, Nottinghamshire (Gedling & Mansfield)

Stuart Davies
Leicestershire, Nottinghamshire (Bassetlaw & Rushcliffe)

Your Homes and Communities Officer will respond to requests received on their patch. You can get in touch via:

  • Your online account, My Sage Home
  • Or by phone on 020 8168 0500

Samantha Preston
Northumberland, Tyne and Wear

Your Homes and Communities Officer will respond to requests received on their patch. You can get in touch via:

  • Your online account, My Sage Home
  • Or by phone on 020 8168 0500

Jodie Salter
Chesire, Lancashire

Samantha Preston
Greater Manchester

Your Homes and Communities Officer will respond to requests received on their patch. You can get in touch via:

  • Your online account, My Sage Home
  • Or by phone on 020 8168 0500

Anna Guzinska
Oxfordshire, Wiltshire

India Coutts
Berkshire

Jenni Mitchell
Hampshire

Your Homes and Communities Officer will respond to requests received on their patch. You can get in touch via:

  • Your online account, My Sage Home
  • Or by phone on 020 8168 0500

India Coutts
East Kent, Greater London, Surrey

Jenni Mitchell
West Sussex

Kelli-Anne Payne
Bedfordshire (Luton & Central Bedfordshire), Hertfordshire

Luke Richardson
East Sussex, Mid & West Kent

Nicola Beedell
Essex (Brentwood, Uttlesford, Saffron Waldon, Chelmsford and Harlow), North Kent

Ruth D'souza
Bedfordshire (Bedford), Buckinghamshire

Vernon Flood
Essex (Braintree, Malton & Tendring)

Your Homes and Communities Officer will respond to requests received on their patch. You can get in touch via:

  • Your online account, My Sage Home
  • Or by phone on 020 8168 0500

Anna Guzinska
Dorset, Gloucestershire

Your Homes and Communities Officer will respond to requests received on their patch. You can get in touch via:

  • Your online account, My Sage Home
  • Or by phone on 020 8168 0500

Dina Norris
Staffordshire (Tamworth), Warwickshire, West Midlands

Janet Rouse
Shropshire, Staffordshire

Randford Williams
Warwickshire

Your Homes and Communities Officer will respond to requests received on their patch. You can get in touch via:

  • Your online account, My Sage Home
  • Or by phone on 020 8168 0500

Samantha Preston
East Riding of Yorkshire, North Yorkshire, South Yorkshire, West Yorkshire

Your Homes and Communities Officer will respond to requests received on their patch. You can get in touch via:

  • Your online account, My Sage Home
  • Or by phone on 020 8168 0500