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Customer Scrutiny Panel application form


If you’re interested in joining our Customer Scrutiny Panel please read this recruitment pack and then complete the application form below. We welcome applications from everybody.

Application form

The information collected in this form is necessary and relevant to your application for membership of the Customer Scrutiny Panel. We’ll only use this information for this application. Sage Homes will treat all personal information in line with UK GDPR law.

Application form
Please select from the dropdown list above
Please select from the dropdown list above
Please select from the dropdown list above
You can refer to the person specification listed at the end of this form (please do not exceed 250 words)
You can refer to the person specification listed at the end of this form (please do not exceed 250 words)
I confirm that the information I have given above is correct and that I am a current customer (tenant, leaseholder, shared owner) of Shared Homes. I agree to follow the steps of the recruitment process and, if successful, to commit the time required and follow the Panel's Terms of Reference

Person specification

Role title: Member, Customer Scrutiny Panel 

Responsible to: Chair, Customer Scrutiny Panel 

Experience and knowledge 

  • Understanding of corporate governance and/or the housing sector
  • Experience of working in a committee setting or of representing collective interests of a wider group of people 
  • Experience or knowledge of working in a regulated environment. 

Abilities and skills

  • Has time and energy needed to fully undertake the role’s responsibilities, including attending quarterly virtual meetings, preparing and reading papers in advance, attending induction and training and carrying out other scrutiny tasks as needed 
  • Able to analyse, interpret and absorb performance information and evidence effectively and identify relevant points for discussion 
  • Able to undertake research and contribute to reports and recommendations that are balanced and evidence-based, taking into account regulatory standards, good practice and the operating context 
  • Able to co-lead customer insight groups to help extend Sage’s customer consultation to reach a wider customer base
  • Able to express views clearly and effectively in meetings, making reasoned and thoughtful contributions 
  • Committed to service improvement and value for money 
  • Good communication and interpersonal skills 
  • Shares the vision, values, commitments and ethos of Sage Homes 
  • Future-focused: embraces change, improvement, self-reflection, learning and development
  • Able to work in a team, acting and thinking about what is best for Sage Homes and all its customers.

You can find more information in the recruitment pack